We are very excited to see all of you again and have been busy preparing our salon and spa for your much anticipated arrival. We will be opening our doors once again as of this Friday June 12th, offering a select menu of services in keeping with our public health directives.
The safety of our team, our guests and our community is our top priority so your Spotlight experience will look a little different as we've implemented updated procedures in order to protect our precious guests and team members.
WHAT WE ARE DOING
Our spa and salon have been completely cleaned and sanitized and will be maintained with hourly and daily cleaning checklists.
We are receiving clients with an appointment at their scheduled time only. Unfortunately, we cannot accept walk-in's at this time.
We have implemented a safe check-in process with hand sanitizing stations and will provide disposable masks to guest who arrive without their own for a small fee.
We have clearly marked our spa and salon to allow for social distancing.
We have removed any work stations that are not socially distant from each other and have installed plexiglass shields for additional protection.
Our team will be wearing protective masks and will wash and sanitize their hands and stations before and between each client.
We use medical grade disinfectant for sanitizing all our tools and implements before and after each service. All disposables are safely thrown away.
Our team is very excited to see you, however we will be refraining from any hugs or handshakes at this time.
Spotlight might look a little different, but we are still the same great people following a new normal and our passion for what we do will continue to shine through.
WHAT WE ARE ASKING OUR GUESTS TO DO
Please wear a mask to your visit or one will be provided to you at a small fee.
Enter through the rear entrance (parking lot entrance) only and exit through the front doors only.
Please do not arrive more than five minutes in advance of your appointment time and be sure to stand in the designated areas along the ramp while waiting to be greeted by the hostess upon your arrival.
You will be required to sanitize your hands upon your arrival and answer screening questions before being admitted entrance.
Please do not enter if you are feeling ill. We are happy to rescheduled your appointment.
If you have traveled outside of Canada in the last 14 days, please email us to reschedule your appointment until after the required self-isolation period as per public health directives.
Please respect social distancing of 6 feet wherever possible.
Please attend your appointment alone, only clients with scheduled appointments will be allowed entrance into the spa or salon.
Kindly leave extra bags and coats at home.
Email us your appointment requests and appointment change when possible. Our phone lines and front desk are however now open for taking bookings and changes.
Please be patient with our team as we resume safely and slowly to full operations.
Most importantly, please enjoy your service. Spotlight's goal is to provide you with a happy place while helping you feel good and look great. We want you to love your new hair, manicure or pedicure. It's been a long while and we can't wait to see you!
Looking forward to seeing you,
The Spotlight Hair & Spa Team